GENERAL FAQs

Are any City or State permits necessary for the Volunteer Beverage Carbonation System?
Required permits vary from city to city and state to state. Your Volunteer Beverage Carbonation Specialists can give details on any possible pressure vessel permits required for your specific location. VBC will perform all necessary paperwork for you and keep the process of obtaining permits hassle free for your business.

How long does an average installation of a Volunteer Beverage Carbonation system take?
Depending on specific installation conditions and exact Volunteer System configuration, the average installation time can vary from 2-4 hours with no down time of any beverage service.

Can I request to be billed via electronic transaction?
Definitely! Volunteer Systems offers many payment and billing options. Please contact our accounting office at (615) 256-5658 with your requests. Credit Card Authorization Form >

Is Volunteer Beverage Carbonation an established and local supplier of beverage gases?
We are proud to be one of the oldest and most established Beverage Gas suppliers in the Southeast. We are also family owned and operated. Volunteer Beverage Carbonation has serviced bulk CO₂ systems for beverage dispense since the mid 1980′s and has been a gas supplier for decades before that. Our office is based locally and our staff and their families are patrons at many of the restaurants and pubs we service. Unlike the out-of-state competitors, with Volunteer Beverage Carbonation, your money stays in the area and is reinvested back into our local economy.

What if I currently have beverage gas from another CO₂ provider but I would like to instead enjoy the Volunteer Beverage Carbonation advantage of service, price and product knowledge?
No problem! One of our Beverage Specialists can assist you in the transition process. Depending on what type of agreement you currently have, the process is fast and easy. Please contact one of our specialists to assist you in the steps to transitioning to a better beverage gas supplier today.

What do I do if I think there is a Volunteer Beverage Carbonation equipment problem?
Do not worry. We’re there when you need us! Simply call our 24/7 emergency service number at (615) 394-4998 for immediate support. Our after-hours support staff is not a call center in another state. Most often they are Volunteer Beverage Carbonation personnel that are familiar with the details of your establishment. The person you speak with is often the support person who will be helping you with your call and possible call out. You can also try using the Trouble Shooting page to narrow down any possible issues you are experiencing.

What is bulk carbon dioxide?
Bulk carbon dioxide is liquefied CO₂, a safer, low-pressure alternative to dangerous high-pressure compressed gas cylinders. Beverage Grade Bulk CO₂ is delivered and stored on-site in your Volunteer Beverage Carbonation bulk CO₂ vessel. The stainless steel bulk CO₂storage tank is automatically refilled on a regular route based schedule, based on your business’s CO₂ pattern.

The Bulk CO₂ we deliver is converted into gaseous CO₂ inside of our storage tank and sent downstream to various beverage gas systems including beer and soda systems. CO₂ gas is a main ingredient in any brewer’s recipe and a major flavor contributor in all sodas. CO₂ adds an effervescent and slightly bitter taste to beverages and is responsible for the bubbles we all love!